Refund policy

Mylar Pac Return Policy

Return Window

You have 14 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unused, unsealed, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

Contact us at 289149632@163.com to initiate a return. Please note that returns must be sent to:

13801 W. Hillsborough Ave., Tampa, FL 33635

Items sent back without first contacting us for a return authorization will not be accepted.

Damages and Issues

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue.

Exceptions / Non-Returnable Items

The following items cannot be returned:

Opened or used packaging materials (due to hygiene and product integrity)

Custom products (special orders or personalized items)

Sale items or gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.